Shipping Policy

At Geeza Tweeza, we are committed to ensuring that our customers receive their orders promptly and efficiently, whether they are retail or wholesale clients.

Retail Shipping

For retail orders, we aim to ship within 3 to 5 working days after receiving the order. Our team works diligently to process orders swiftly, ensuring that you receive your items within a reasonable timeframe. We offer various shipping options at checkout, allowing you to choose the method that best suits your needs.

Wholesale Shipping

We understand that wholesale orders often involve larger quantities, which may require more time to fulfill. Consequently, wholesale orders are typically shipped within 10 to 15 working days after receiving the order. We strive to expedite these orders while maintaining our high-quality standards.

Competitive Rates and Reliable Carriers

We offer competitive shipping rates for both retail and wholesale orders and partner with reliable shipping carriers to ensure your order arrives safely and on time. Once your order is shipped, you will receive a tracking number, allowing you to monitor your package’s delivery status.

International Shipping

For international orders, please be aware that customs and import duties, taxes, and other charges may apply upon arrival in the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information.

Shipping Address Accuracy

To avoid delays, please ensure that your shipping address is complete and accurate. Geeza Tweeza is not responsible for shipments delayed or lost due to incorrect or incomplete addresses provided by the customer.

Damaged or Lost Packages

If your package is damaged during transit or lost, please contact our customer service team at info@geezatweeza.co.uk within 1 days of receiving the damaged package or the expected delivery date. We will work with the shipping carrier to resolve the issue and, if necessary, send a replacement.